Driver Skills Test Examiner (Driver License Agent I)
Open Recruitment
Current vacancies exist within Allegany, Washington, Carroll, and St. Mary's Counties only.
This is an interview and hire position
All candidates will be invited to interview based on the date the application is received. Applications may be on file for 12 months from the date received. Duplicate applications will not be considered.
The Motor Vehicle Administration (MVA) is seeking a dynamic agent with focus on delivering premier customer service. The Driver Skills Test Examineris the entry level of work issuing drivers’ licenses and photo identification cards and administering driver’s license examinations for the Motor Vehicle Administration. Duties is of limited complexity but requires tact and discretion in judging the ability of an applicant to operate a motor vehicle in accordance with specific instructions.
Employees in this classification are required to work over six service delivery days, Monday through Saturday. Employees are scheduled to work to cover MVA service delivery hours that may include evenings.
Responsibilities included:
- Testing applicants on their knowledge of State laws governing the operation of a motor vehicle using standard written or automated testing procedures.
- Conducting standard driver’s license tests as scheduled at various license issuing offices within a region to determine the fitness of applicants for driver’s licenses.
- Administering vision screening and knowledge tests in accordance with standard procedures utilizing appropriate testing devices.
- Recording all pertinent information via standard forms and automated systems.
- Deciding whether an individual has qualified on the examination.
- Working majority of the time outdoors in all types of weather conditions
Ideal candidates possess:
- Passion for delivering excellent customer service
- Ability to work in a fast-paced environment
- Problem solving ability
- Excellent communication skills
Interview invites will be prioritized based upon the needs of the Administration. Eligible candidates available to work in the following counties will be invited first to interview. The eligible list resulting from this recruitment will be used to fill Driver License Agent I for the counties mentioned.
MDOT offers a generous and competitive benefits package.
You can learn about our amazing benefits here: MDOT Benefits Guide
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Minimum Qualifications:
Education: Graduation from high school or possession of a high school equivalency certificate.
Experience: One (1) year of customer service work experience.
Customer service must be the primary function of your position in order to receive work experience credit.
Customer Service - Interacting with customers to provide information in response to inquiries about products and services in conjunction with the handling and resolving of complaints.
Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for.
If you have held more than one (1) position at the same employer, please list the positions that you held, and the length of time that you held each position.
1. Employees are required to possess a Class C motor vehicle operator's license, fully endorsed and valid in the State of Maryland.
2. In accordance with Transportation Article, Section 16-105 (b), Annotated Code of Maryland, candidates for employment must be (21) years of age or older at the time of appointment and must be licensed to operate a motor vehicle for at least three years in the State of Maryland or another state.
3. Employees conducting commercial or non-commercial driver's license examinations in this classification are required to possess the appropriate training certification.
4. Employees conducting commercial driver's license examinations in this classification are required to possess a Class A/M commercial driver's license, fully endorsed and valid in the State of Maryland.
5. Employees conducting commercial driver's license examinations in this classification are required to possess a valid physical card. Persons who do not meet the physical requirements outlined in the Federal Motor Carrier Safety Regulations Title 49, CFR 391.41 (b) must possess an Interstate Waiver or Maryland Intrastate Waiver in order to administer road tests.
6. Persons appointed to positions in this class will be required to pass a medical examination administered by the Transportation Service Medical Advisor as a condition of employment and are subject to medical reexamination every two years or may be subject to reexamination sooner if requested by physician order.
