Company Description

Hana Group is a multinational company leading sales in pan-Asian cuisine sold in grocery retailers and commerce marketplaces. The company has tailored brands providing custom collaborations to our partners and to our consumers. Through our distribution company, we are able to deliver on our mission of sustainable sourcing with ingredients that make our food healthy, delicious, and affordable. We aim to CARE about the quality of our service, to ACT to deliver new concepts for finding pan-Asian cuisine, to DARE to deliver sushi and more in new ways to our consumers, and to TRUST in our ability to follow through on customer expectations. We participate in E-Verify and we are an Equal Opportunity Employer.

Job Description

Director, Franchise Sales

Hybrid, 2-3 days a week.

Job Description Summary

The Franchise Director is responsible for the overall leadership and strategic direction of the franchising department, driving the expansion and management of the franchise network. This role involves ensuring operational excellence and compliance across the franchise system, and fostering strong relationships with franchisees. The Franchise Sales Director will oversee a team, ensuring the recruitment of qualified franchisees and adherence to franchise agreements and regulations.

Key Competencies

Understanding Retail and Various Retail Channel environments, Influence and Negotiation, Financial Acumen and Data /Analytics, Consumer/Customer focus, Planning and Priority setting, Innovation, Communication and People Leadership

Duties &Responsibilities

Lead the development and execution of the franchise strategy, focusing on network expansion, franchisee recruitment, and operational excellence
- Oversee the Franchise Recruiter in developing and implementing effective recruitment strategies to attract high-caliber franchise candidates that align with the brand's values and business goals
- Lead the negotiation and renewal of franchise agreements, in collaboration with the legal department
- Stay informed on industry trends and competitor strategies to ensure the franchise network remains competitive and innovative
- Prepare and present regular reports on franchisee performance, recruitment, and compliance to the COO and other stakeholders
Ensure the Franchise Compliance Manager maintains compliance with franchise agreements, the Franchise Disclosure Document (FDD), and relevant legal and regulatory requirements
- Develop and maintain operational manuals and training programs to support franchisee success and brand consistency
Establish and maintain robust communication channels with franchisees, providing them with the support and resources needed for their success
- Monitor franchisee performance, implementing strategies for improvement and growth, and maintaining brand consistency across the network
Collaborate with marketing to create powerful brand propositions for prospective franchisees and to support the franchise recruitment process

This job posting describes the general duties and responsibilities for the position. Other duties may be assigned as needed.

Qualifications

Qualifications

A minimum of 8 years of experience in franchise management or business development, with at least 3 years in a leadership role
- Bachelor’s degree in Business Administration, Marketing, or a related field; a plus
Ability to create a data driven, execution strategyaligned to the commercial strategy and executing goals to ensure financial and strategic success  
Excellent interpersonal, written, and verbal communication skills in English
- Ability to use a computer and Microsoft Suite and other business related programs to drive the business
Proven track record of successful franchisee recruitment and network growth
- Comprehensive knowledge of franchise law, regulations, and industry best practices
Flexibility to travel up to 40% as required

Additional Information

Hana Group North America is an Equal Opportunity Employer

Salary: $150,000-$165,000 USD Annually

Hana Group

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